Refund Policy - The Creative Canvas Shop
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Refund Policy

Each order is hand made and customised to your desired specification. Due to the personalised nature of our products we are unable to offer any refund once an order is placed. However if your item(s) are received damaged please send photos of the damage to info@thecreativecanvasshop.com and we will arrange for a courier to collect the damaged goods and you will be offered a like for like replacement or a full refund. If your item is lost, please report this as soon as possible and we arrange a replacement.